Contact Us

We'd love to hear from you. Whether you have a question about the platform, need help with your account, or want to discuss a partnership, our team is ready to help.

General Enquiries

Billing & Payments

Technical Support

If you're experiencing an issue with the platform, email us with a description of the problem and we'll get back to you as soon as possible.

Business Address

Dokk (Pty) Ltd
Registration No: 2025/859388/07

30 Goshawk Road, New Germany, 3610
Cape Town, Western Cape
South Africa

Response Times

We aim to respond to all enquiries within 1 business day. For billing or refund queries, please allow up to 5 business days.