Contact Us

Have a question about the platform, need a hand with your account, or want to discuss a partnership? Here's how to reach us.

Already using Dokk?

The fastest way to reach us is in-app support: sign in and go to Support in the sidebar. Your query arrives with your account details attached, so we can help right away without the back-and-forth.

General Enquiries

• Email: hello@dokk.app
• Phone: +27 68 618 1337

Billing & Payments

• Email: billing@dokk.app

Technical Support

If you're experiencing an issue with the platform, email us with a description of the problem and we'll get back to you as soon as possible.

• Email: hello@dokk.app

Business Address

Response Times

We aim to respond to all enquiries within 1 business day. For billing or refund queries, please allow up to 5 business days.